IT access request checklist template
For service desk staff granting access to a system. The request names the system, access level and business reason, a required item stays open until Approval Flow records the system owner's approval, and a least privilege role is chosen.
- App: Checklist Flow for Jira
- Category: IT access
- Edition: Needs a paid licence; without one it shows with a Pro badge and a preview
- Items: 8 items, 5 required, 1 linked condition
- Suggested for: Service Request, Task, Access
- Note: Linked conditions resolve from Jira data and cannot be ticked by hand.
Items
#| Item | Required |
|---|---|
| System and access level requested are specified | Required |
| Business reason recorded | Required |
| Approval Flow: access approved by the system owner Linked condition met when Approval Flow's approval of the work item is verified (signed by Approval Flow and confirmed by its Approval status field) | Required |
| Least privilege role chosen | Required |
| Access granted | Required |
| Expiry date set for temporary access | Optional |
| Requester confirmed the access works | Optional |
| Access logged for the next access review | Optional |
Use it
#In a Jira work item, open the Checklist Flow panel, then Template library in the Templates section. Find the template under its category, use Preview to see the items and Install to add it to your site's templates. From then on you can apply it to any work item, or, with a paid licence, have it added automatically by issue type.
Related
#- Checklist Flow for Jira documentation
- Jira checklist templates: all 49 templates