Jira checklist templates
49 ready-made checklists in 18 categories that ship with Checklist Flow for Jira. 5 of them install without a paid licence. Each page lists every item and which ones are required.
How to install them: Checklist Flow for Jira documentation.
Software delivery (5)
#Definition of Done (software)
For delivery teams closing a story, task, bug or sub-task. Required items cover merge to the main branch, review by another developer, updated tests passing in CI and acceptance criteria demonstrated, with docs, release notes and monitoring as optional checks.
Definition of Ready (user story)
For product owners and teams refining a story before sprint planning. The story must state who needs it, what and why, have testable acceptance criteria, known dependencies and a team estimate, and fit one sprint or be split.
Bug fix verification
For developers closing a bug. The bug must be reproduced with steps in the work item, the root cause noted, a test added that fails without the fix, and the fix verified by someone other than the author.
Feature flag rollout
For teams releasing a feature behind a flag. The flag needs an owner and must default to off in production, both states are tested, internal users get it first, and rollback steps are documented before clean up.
API change
For engineers adding or changing an API. The design is reviewed before build, the change stays backward compatible or ships as a new version, every new endpoint gets an auth check, and the API reference is updated.
Code review (2)
#Code review (author and reviewer)
For authors and reviewers on every pull request, in Author, Reviewer and Merge sections. The author self reviews for debug code and secrets, the reviewer checks logic, tests and the diff for personal data, and CI must be green.
Pull request ready for review
For developers about to request a review. Before anyone is asked, the branch is up to date, the pull request is small enough for one sitting or split, tests pass locally and in CI, and the description says how to test.
Release (3)
#Release readiness
For release managers making the go or no go call before a planned production release. Scope is frozen, regression tests pass on the release candidate, no blocker or critical bugs remain, and deployment and rollback plans and the release window are agreed.
Hotfix release
For engineers shipping an urgent production fix. Five required items come first: confirmed impact, a fix limited to the problem, a second engineer's review, a staging test and an agreed rollback plan, then the fix is merged back to main.
Mobile app store release
For mobile teams submitting an iOS or Android build. Version and build numbers are incremented, the build is tested on the oldest and newest supported OS versions, beta crash free rate is checked, and monitoring runs for 48 hours after release.
QA and testing (3)
#QA test execution
For testers checking one story, bug or task before it moves to done. Test cases come from the acceptance criteria, the happy path and edge cases are tested, and defects are logged and linked with results recorded in the work item.
Regression test pass
For QA leads approving a release candidate. The build is deployed to test, smoke tests and the automated suite pass, areas without automation get a manual checklist, and the run ends with a regression sign off recorded by the QA lead.
User acceptance testing sign off
For business owners and testers confirming a change does what was asked. Scenarios are agreed with the business owner and run on realistic data, must fix items are retested, and the business owner's sign off is recorded in the work item.
Security review (3)
#Security review for a change
For teams shipping a feature that touches data, access or external input. Data is classified, every new entry point gets an auth check, input is validated and output encoded, new dependencies are scanned, and a security reviewer must approve.
Threat modelling session
For architects and engineers before build starts on a new design. A data flow diagram with trust boundaries is attached, threats are listed per component from spoofing to elevation of privilege and rated by likelihood and impact, and accepted risks get an owner.
Vulnerability remediation
For security and engineering teams handling a reported or scanned vulnerability. It is confirmed as real, rated with a remediation deadline, affected systems and versions are listed, and the fix is verified by rescanning or retesting.
GDPR and privacy (3)
#Data protection impact assessment (DPIA) screening
For product teams and privacy leads deciding whether a new feature needs a full DPIA under the GDPR. Data categories, lawful basis and retention are recorded, high risk processing is screened, the DPO is consulted, and the decision and reason are written down.
Data subject access request
For privacy or support staff answering a GDPR access, erasure or correction request. The receipt date is logged because the one month deadline starts there, the requester's identity is verified, systems are searched, and the response and outcome are recorded.
New data processor privacy check
For privacy and procurement teams before a new vendor processes personal data. The data is listed, a data processing agreement is signed, a security assessment is completed, and data location and the transfer mechanism are confirmed.
Incidents and postmortems (2)
#Incident response
For the on call team while a production incident is open. An incident commander and severity are set, a channel is opened, a status notice is posted, health is confirmed by monitoring, and a linked postmortem work item is created.
Incident postmortem
For teams reviewing an incident after it is resolved. The write up covers a timeline from detection to resolution, quantified impact and root cause, a review meeting is held with those involved, and action items become linked work items with owners and due dates.
Change management (3)
#Normal change request
For change managers handling a planned production change. Risk, implementation and rollback plans are written first, a required item stays open until Approval Flow marks the change approved, and the change window must not clash with a freeze.
Standard change (pre approved)
For operators running a low risk, repeatable change. The change must match an approved standard change model, link its procedure, run inside the allowed window and be verified, with any deviation from the procedure recorded.
Emergency change
For teams making an urgent change that cannot wait for the normal cycle. The linked incident or risk justifies it, a required item stays open until Approval Flow records the emergency approver's sign off, and a retrospective is scheduled within five working days.
Employee onboarding and offboarding (3)
#Employee onboarding
For HR, IT and hiring managers preparing a new starter. Before day one the contract, right to work documents, payroll, laptop and accounts are done; in week one, security training and tool access; then a 30 day check in.
Employee offboarding
For HR and IT when someone leaves. The last day is confirmed with HR, single sign on is disabled at the agreed time, production and admin access is removed, shared passwords and API keys are rotated, and equipment is returned.
Contractor onboarding
For managers bringing in an external contractor. The contract and NDA are signed, an end date is recorded, accounts are created with an expiry date matching the contract, and access is limited to the projects in scope.
IT access (3)
#IT access request
For service desk staff granting access to a system. The request names the system, access level and business reason, a required item stays open until Approval Flow records the system owner's approval, and a least privilege role is chosen.
Periodic access review
For system owners running a quarterly or yearly access review. The user and role list is exported, every account is confirmed or flagged, leavers and inactive accounts are removed, excess privileges are reduced, and evidence can be attached for auditors.
New laptop setup
For IT teams preparing a managed laptop for a user. The device is enrolled in device management, disk encryption is on, the operating system is fully updated and endpoint protection is installed, with the asset tag recorded against the user.
Marketing launch (2)
#Product marketing launch
For product marketers coordinating a product or feature launch. Audience, message and launch date are agreed with product and engineering, the landing page and announcement post go live, the customer email is scheduled, and results are reported after two weeks.
Campaign launch (email or ads)
For marketers sending an email or paid campaign. The segment is confirmed, copy is approved, links are tested and tagged with tracking parameters, the unsubscribe link and sender details are present, and the consent basis is confirmed for every recipient.
Content publishing (3)
#Blog post publishing
For writers and editors taking a post from draft to live. Facts and quotes are checked against their sources, the text is edited to the style guide, the content owner approves, and the post is checked on the live site after publishing.
Video publishing
For content teams releasing a video. The script and final cut are approved, captions are added and checked, title and description are written, music and footage licences are confirmed, and the video is published with the correct visibility.
Documentation page update
For writers and engineers keeping help pages in step with the product. Affected pages are identified, content is updated to match shipped behaviour, screenshots are refreshed, and the update is published at the same time as the release.
Procurement (2)
#Purchase request
For staff buying software, hardware or services. Item, supplier, cost, budget line and justification are recorded, quotes are compared above the threshold, and a required item stays open until Approval Flow records the budget holder's approval.
New vendor onboarding
For finance and procurement teams setting up a new supplier before the first payment. Tax details are collected, bank details are verified by calling back a known number, the contract is signed, and the vendor is created in the finance system.
Customer onboarding (2)
#B2B customer onboarding
For customer success teams taking a B2B customer from signed contract to first value. It runs from the kickoff call and tenant provisioning through admin training to a first value milestone the customer confirms, then handover to account management.
Customer offboarding
For account and support teams closing a departing customer's account. The cancellation date is confirmed in writing, a data export is offered, customer data is deleted at the end of the retention period, and the exit reason is recorded.
Service management (ITSM and JSM) (3)
#Service request handling
For service desk agents handling a request from intake to closure. The request is categorised and prioritised, acknowledged within the response target, fulfilled, and the requester must confirm it is resolved, with time spent logged.
Incident ticket triage (service desk)
For first line service desk agents triaging a reported disruption. Impact and urgency set the priority, the affected service and configuration item are recorded, known errors and open major incidents are checked, and the ticket goes to the right resolver group.
Problem record
For problem managers removing the cause of repeating incidents. Related incidents are linked, root cause analysis is done, a permanent fix is raised, and a required item stays open until all linked work items are done in Jira.
Sprint ceremonies (4)
#Sprint planning
For Scrum teams preparing sprint planning. The top of the backlog meets the Definition of Ready, capacity is calculated without holidays, a sprint goal is agreed, selected work fits capacity, and the sprint is started in Jira with that scope.
Sprint review
For Scrum teams showing a sprint's results to stakeholders. Stakeholders are invited, a demo is prepared for each completed work item, only work meeting the Definition of Done is shown, and feedback is captured as backlog items.
Sprint retrospective
For teams closing a sprint. Previous retrospective actions are reviewed first, everyone gets a chance to contribute, and the session ends with one to three improvement actions, each with an owner, added to the next sprint.
Backlog refinement
For product owners and teams keeping the next two sprints ready to plan. Items are ordered by priority, acceptance criteria are written for each item discussed, items are estimated, large items are split and outdated ones closed.
Accessibility (1)
#Accessibility review (WCAG 2.2 AA)
For designers, developers and testers checking a user interface change against common WCAG 2.2 AA requirements. Required items cover colour contrast, alt text, keyboard only use, visible focus order, labelled form fields and a screen reader test.
Data migration (2)
#Data migration
For teams moving data between systems. Data owners approve the mapping, a trial run on a copy of production compares record counts and checksums, a source backup is taken, and business users validate the migrated data after cutover.
Database schema change
For engineers changing a production database schema. The migration script is reviewed, stays backward compatible with the running application, is tested on a production sized copy with lock and run time measured, and its rollback script is tested.